The Virtual F&I Office: Why CX Auto 2026 Says the Physical Box Is Becoming Optional
At the CX Auto 2026 summit last week, one statistic silenced a room of 500 dealer principals and general managers:
At the CX Auto 2026 summit last week, one statistic silenced a room of 500 dealer principals and general managers:
I was sitting in a dealer principal's office in Texas last month, looking at a spreadsheet that should